Collection Procedures
DeKalb County’s Sanitation Division is committed to delivering reliable, efficient, and environmentally responsible waste collection services for residents and businesses.
This page outlines the procedures that help ensure safe, timely, and consistent service across our community. By following these guidelines, customers can help our crews work more effectively, protect public health, and keep DeKalb County clean and sustainable for all.
Container Requirements:
- Use only county-issued 95-gallon roll carts
- All garbage must be in secure plastic bags
- No loose garbage or liquids in carts
- No excess bags outside roll carts
Placement Guidelines:
- Place cart curbside after 7:00 PM the night before collection
- Cart must be available by 7:00 AM on collection day
- Remove cart within 24 hours after service
- Do Not block flower beds or mailboxes; no vehicles blocking containers
Prohibited Items:
- Liquids of any kind
- Hazardous materials, including batteries
- Large appliances (schedule as bulky item)
- Construction materials
- Yard trimmings
What Goes in Recycling:
- Mixed paper
- All cardboard
- Plastic bottles and containers (#1 and #2 ONLY)
- Metal & aluminum cans & containers
- Up to 10 flattened cardboard boxes
What Does Not Go in Recycling (Causes Recycling Contamination):
- Glass (use glass drop-off locations)
- Shredded paper
- Plastic bags
- Electronics
- Hazardous materials
- Food waste
- Plastics #3 through #7
Preparation:
- Items should be loose in cart (no bags)
- Only include acceptable items
- Flatten cardboard boxes
Approved Containers:
- Metal or plastic containers (up to 40 gallons)
- Biodegradable paper bags
Branches & Limbs:
- Cut to maximum 4' feet in length
- Bundle and tie securely
- Stack neatly at curb
- Each piece maximum 25 pounds
Tree Parts:
- Cut as small as possible
- Maximum 25 pounds per piece
- Large tree parts (>3 inches diameter) require special collection fee
Not Accepted:
- Plastic bags
- Containers with dirt
- Limbs cut by professional contractors
- Tree parts over 25 pounds
- Contaminated yard waste
Weekly Service
All items collected on the same day:
- Garbage
- Recycling
- Yard trimmings
Timing Requirements
- Place items: After 7:00 PM night before
- Available by: 7:00 AM collection day
- Remove containers: Within 24 hours of servicing
Weather PolicyService may be suspended during inclement weather. Suspended collections resume the next scheduled business day, weather permitting.
If Your Items Were Not Collected:
- Verify compliance with collection procedures
- Check collection day - items must be out by 7:00 AM
- Call 404-294-2900 if items were properly placed
- Email option: sanitation@dekalbcountyga.gov
- Service request created - typically serviced by Friday
Common Reasons for Missed Service:
- Items not placed by 7:00 AM
- Use of non-county containers
- Prohibited items mixed in
- Containers blocking access
- Non-compliant preparation
Quick Reference Guides
Container Requirements Flyer
- Collection Procedures Brochure
- Noncompliance Notifications
- Curbside Collection Procedures
- Customer Care: 404-294-2900
- Monday-Friday: 7:00 AM - 5:30 PM
- Email: sanitation@dekalbcountyga.gov
Holiday Schedule
Collection schedules change during county-observed holidays. View our Holiday Collection Schedule for specific dates.
For items not accepted in regular collection or recycling:
CHaRM (Center for Hard to Recycle Materials)
- Paint, chemicals, electronics
- Plastics #4, #5, #6
- Household hazardous waste
- Website: www.livethrive.org/charm
Best Buy E-Recycling
- TVs, computers, phones
- Audio/video equipment
- Home haul service available
- Website: www.bestbuy.com/recycle