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Emergency Services & Reporting

Flooded and polluted water way, with yellow discoloration and trash, in DeKalb County.

When to Call Emergency Numbers

Immediate Dangers (Call 9-1-1):

  • Road hazards creating immediate safety risks
  • Severe flooding blocking roadways
  • Structural collapse or major infrastructure failure

Environmental Concerns:Phone: 404-294-2007

  • Illicit discharges into storm drains
  • Chemical spills or suspicious substances
  • Paint, oil, or other pollutants in waterways
  • Illegal dumping in drainage areas
  • Sewage overflows

Watershed Emergency:Phone: 770-270-6243 Water main breaks
Sewage system emergencies
Unexplained water flow in storm drains during dry weather

Standard Service Requests: Phone: 404-297-3840

  • Potholes and road surface issues
  • Blocked storm drains or catch basins
  • Damaged traffic signs or signals
  • Routine drainage problems
  • Tree removal in county right-of-way

Online Reporting

Submit Service Request

What Information to Provide

  • Location: Specific address or intersection
  • Description: Detailed problem description
  • Safety Concern: Any immediate hazards
  • Photos: If possible, include images
  • Contact Information: For follow-up communication
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