ADA Statement

DeKalb County is committed to ensuring that its digital services are accessible to all individuals, including people with disabilities. DeKalb County has invested significant resources to help ensure equal access for all users with the strong belief that every person has the right to live with dignity, equality, comfort, and independence.

Digital accessibility is not just a target we aim to achieve, but an ongoing commitment we carry in every aspect of our digital service delivery. We continuously monitor, assess, and enhance our website to meet accessibility standards and provide a user-friendly experience for everyone.

We are actively improving the user experience for everyone and applying the relevant accessibility standards to achieve this goal. We have taken steps to ensure our website complies with the Americans with Disabilities Act (ADA) and follows the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our site has been designed and developed with accessibility in mind, following best practices and standards to make our content and services available to all users. These guidelines provide standards that make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

A key element of our accessibility initiative is our engagement with a third-party accessibility consulting organization, UserWay, to help bring the website into conformance. We use industry standard accessibility methods and tools to accomplish this, in accordance with the relevant version of Web Content Accessibility Guidelines (WCAG) as set forth by the World Wide Web Consortium (W3C) the internet’s main international standards-setting organization.

The County’s website dekalbcountyga.gov makes available the UserWay Website Accessibility Widget powered by a dedicated accessibility server. The Widget offers user-triggered enhancements that allow visitors to improve the accessibility of the site. These features will, when selected, increase font size, pause animations, change color contrast, and more. People can choose combinations that suit their needs, as per WCAG Level AAA.

The site has enabled Automated Remediation Technology (ART) for all visitors, whether they use assistive technology or not. ART does not detect Assistive Technology usage; rather, it improves accessibility for all site visitors regardless of ability by deploying remediation capabilities such as (not a complete list):

1. Images and other non-text elements have alternative text associated with them when required  
2. Keyboard navigation is improved with aids such as focus indication and skip links

We regularly review and update our website to maintain and enhance accessibility and welcome feedback on how we can continue to improve.