Roll Cart Requests

Submitting Requests

	(Delivery time frame is 5-10 business days)
USPS mail	Click here for instructions.
Online	Click here to submit repair/return/stolen roll cart request.
In person	Sanitation Division’s administration building 3720 Leroy Scott Drive, Decatur, GA 30032 (404) 294-2900 Monday through Friday, 9 a.m. - 3 p.m.
Email	Click here for a free 45-gallon recycling roll cart application. Click here for a new or upgrade to a 65-gallon recycling roll cart application. Click here for an additional or to upgrade to a 95-gallon garbage roll cart. Payment links will be sent for additional roll carts and roll cart upgrade requests. For additional roll cart requests, customers MUST pay the one-time $25 prepaid fee AND the prorated residential annual assessment fee prior to roll cart delivery.

New, Additional and Upgrade Requests

Additional roll carts
Additional roll cart requests require the payment of a one-time $25 prepaid fee per roll cart AND the prorated residential annual assessment fee.
Click here for residential annual assessment fees for garbage and recycling roll carts.

Upgrade roll carts
95-gallon garbage roll cart or 65-gallon recycling roll cart upgrades require a one-time $25 prepaid roll cart fee.

New residential customer roll carts
All new residential customers requesting a 95-gallon garbage roll cart MUST pay the prorated residential annual assessment fee in order to establish a new account and receive service.

Prorated sanitation residential annual assessment fees are based on the number of garbage and recycling roll carts per household. All fees must be paid prior to roll cart delivery. Click here for prorated annual sanitation assessment fees for the garbage and recycling roll carts.

Repair, Return and Stolen Requests

A damaged roll cart is repaired, OR a refurbished roll cart is provided. A stolen roll cart is replaced with a refurbished roll cart, OR residents can request a new roll cart based on the fees below. Only one complimentary refurbished cart is approved per customer. Households must purchase a new roll cart if their current one is damaged beyond repair due to the owner's fault or negligence.

95-gallon garbage roll cart - $60.55 prepaid fee.
45-gallon recycling roll cart - $43.75 prepaid fee.
65-gallon recycling roll cart - $52.30 prepaid fee.

Click here to submit repair/return/stolen roll cart request.

Prepaid and Prorated Fee Payment Options

USPS mail Click here for information.
In person Sanitation Division’s administration building
3720 Leroy Scott Drive, Decatur, GA 30032 (404) 294-2900
Monday through Friday, 9 a.m. - 3 p.m.
Online Online payments are completed during the online service request process (see
“Submitting Service Requests.”).

New Roll Cart Options and Pricing

Click here for information on new recycling and garbage container options and pricing.

Event Calendar

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