| In-person and Virtual Service Request Options |
We remain committed to our culture of service excellence through in-person and virtual service offerings. Our dedicated Customer Care team is here to assist with missed collections or any service-related issues. Thank you for your continued patronage. We look forward to serving you.
| In person | Monday through Friday, 9 a.m. - 3 p.m. Sanitation Division Administration Building 3720 Leroy Scott Drive, Decatur, GA 30032 May change due to inclement weather or other factors. | |
| Call Center | 404.294.2900 - Monday through Friday, 7 a.m. - 5:30 p.m. May change due to inclement weather or other factors. | |
| Residential service request: sanitation@dekalbcountyga.gov. Commercial service request: commercialservice@dekalbcountyga.gov. Response within three business days. | ||
| Online | Recycling program subscription and payments. Garbage and recycling roll cart requests and payments. Bulky items and special collection requests and payments. New residential sanitation service requests and payments. |
1300 Commerce Drive Decatur, GA 30030
404-371-2000