FAQ

CV360 is an Oracle Cloud HCM implementation that is geared towards creating a self-service system for our employees. It will serve as a virtual hub for all things related to employee payroll, benefits, and human resource related items.

Every employee will use CV360 in some manner. It is how we will manage every aspect of our employment, including absences, benefits, tax information, and more.

Our leadership recognizes the need for easily accessible intuitive tools for its employees, especially given the effect COVID-19 has had on in-person transactions. Virtual work has only accelerated the necessity for a self-service portal to give employees direct access to manage their personal information and the ability to update their information without lengthy and in-person administrative processes.

Oracle Human Capital Management (HCM) Cloud is a cloud-based software application that is intended for use by global HR, talent, and workforce management, released by Oracle Corporation.

Once CV360 is live, all employees will have access to the self-service employee portal. It will allow access to end-to-end HR information, payroll information, health benefits, personal data, absences and more.

Tuesday, January 18th 2022.

Read all the CV360 emails and encourage your colleagues to do the same, complete self-paced training course, and utilize the self-service help desk if you need assistance after go-live.

Oracle is accessible anywhere you have an internet connection. Simply go to our Production site by typing [insert link] into your Internet Browser (i.e. Google Chrome, Microsoft Edge, Firefox)

Firefox is the recommended internet browser to utilize Oracle.

No, CV360 is mobile friendly. You can access Oracle via your smartphone or tablet using an internet browser.

No, our pay periods will remain the same. Please click here [insert link] to access the pay calendar.

Visit the DeKalb County Help Desk (https://helpdesk.dekalbcountyga.gov) to submit a ticket.

Yes, it will, but your pay is the same.

"For pay-period beginning January 8th all leave should be entered in CV360 On January 28th, you will receive your first paycheck from CV360"

No, we are retiring Taleo and moving to Oracle Recruiting. Click here [insert link] to get more details and training on the Hiring Manager Recruiting function in CV360.

Employee Self-Service houses all of your individual information. You are able to view and edit personal, tax, pay, benefit information, and more.

Manager self-service allows managers to access information on direct and indirect reports. You are able to manage leave, performance reviews, goals, and learning for your subordinates.

For ESS, you do not need to be on the VPN/Network. For MSS and some back office HR/Payroll functionality you will need to on VPN/Network to view data and/or enter transactions.

If you are missing access, create a Help Desk Ticket and request the access needed. (https://helpdesk.dekalbcountyga.gov)