Transportation

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WE WOULD LOVE TO TAKE YOU THERE!

The Office of Transportation provides transportation for eligible seniors and individuals with disabilities living in DeKalb County. We are committed to providing the best services possible to help people reach their destinations and remain active.

Transportation rides are provided through the Georgia Department of Human Services Coordinated Transportation System which contracts with providers who operate Americans with Disabilities Act (ADA) compliant vehicles, including vans that are wheelchair accessible.

 
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 SERVICES
 

The Transportation Division wants to make transportation accessible and affordable for everyone. We do this through a variety of programs:

Department of Human Services Coordinated Transportation Services

The Transportation Division provides curb-to-curb transportation services for seniors 60 years of age and older to medical appointments, dialysis and therapy. Services are for non-emergency medical appointments only.

Transportation for medical and dialysis appointments can only be provided to locations within 25 miles of the Maloof Building, which is located at 1300 Commerce Dr., Decatur, GA 30030.

The County does not provide medical transportation to locations that exceed this distance. Transportation is also not provided for surgical procedures.

DeKalb County Human Services Quality of Life Transportation Program:

The DeKalb County Human Services Quality of Life Transportation Program is designed to help older adults get out of their homes and be more active within their communities. Qualifying participants can use this program to have drivers, of their choosing, take them to the grocery store, department stores, and other places within the community.  The program does have destination limits and participation requires a small cost share/fee.

For more information, call DeKalb County’s Transportation Line at (770) 322-2967 or email TransportationHS@dekalbcountyga.gov.

 
 FEES 
 

There is a cost share for medical transportation. A sliding fee scale based on income is used to determine the cost for medical and dialysis transportation.

An administrative fee is assessed for the Quality-of-Life transportation program.

fees 
 REQUESTING  TRANSPORTATION
requesting transport 

New participants must call and register for transportation services. Current participants are advised to call and schedule their request for transportation at least 3 days in advance. The County must be informed, in advance, of any special accommodations or needs.

To learn more about transportation services offered by the Office of Transportation, please call (770) 322-2967 or email TransportationHS@dekalbcountyga.gov.

Other agencies that may offer transportation assistance include:

  • Veteran’s Transportation: (404) 321-6111 ext. 3650
  • AgeWise Connection: (404) 463-3333
  • I Care: (404) 377-2273
  • Toco Hills NORC: (404) 633-3033
  • disAbility Link: (404) 687-8890
 TOP QUESTIONS  
 Who is Eligible for Service: Any senior (age 60 or above) or disabled individual who is a DeKalb County resident may apply for transportation with DeKalb County. A cost share is assessed for recipients of DeKalb Human Services transportation.
 How do I schedule a trip for a medical appointment? 
  • Call 770-322-2967 to be assessed for transportation.
  • Once approved for transportation, call at least 3 full business days prior to your medical appointment to schedule your trip.
 Does DeKalb County Transportation travel outside of the County? Consumers may travel outside of DeKalb County. DeKalb Transportation uses a mileage cap of 25 miles (calculated from 1300 Commerce Drive, Decatur, GA 30030 to destination) to determine the distance of each trip.
 CONTACT
 

Phone: 
(770) 322-2967

Email: 
TransportationHS@dekalbcountyga.gov

Sandra K. Morrow, Division Manager, Transportation Manager

Kathryn A. White, Transportation Services Administrator

Shelia Marsh-Hamil, Grants Coordinator

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DEKALB HUMAN SERVICES
[404] 270-1178

OFFICE OF YOUTH SERVICES
[404] 210-1697

OFFICE OF AGING
[770] 322-2950

OFFICE OF GRANTS
[470] 543-0754

OFFICE OF TRANSPORTATION
[770] 322-2967